Autism Hour took place on 5 October. This is the third year it has been held and more shops have been participating each time. Although  a few supermarkets now provide one ‘quiet hour’ each week, Autism Hour involves hundreds of stores and shopping malls that don’t currently participate. Their involvement also includes staff being given training on the needs of autistic customers.This year there is even a letter template on their website so that you can write to your local shops, asking them to participate. Purple Tuesday (12 Nov) which focusses on changing the customer experience for disabled people, is on it’s second year. Participating organisations will make public commitments (a minimum of one new activity or initiative) to ensure sustainable changes are made. For organisations, this will result in the opening up of products and services to the disability market. One of these activities is formalising quiet hours. Last, but not least, the British Tinnitus Association has launched a Safe around sound campaign.

Pipedown strongly supports these initiatives. Let’s encourage far more shops to go muzac-free.



k-free for far longer.