In July Action on Hearing Loss (formerly RNID) wrote to 70 restaurant groups, including chains such as Wagamama, Côte and Pizza Express, ‘highlighting the problem of excessive noise [caused by hard minimalist interiors and piped music], offering advice on how to reduce the volume.’ AHL has had no response at all. Clearly restaurant chains do not yet recognise this as a problem. Now AHL is developing a mobile phone app that will let diners ‘name and shame’ noisy restaurants and warn other dinners to keep away. This should be available next year. So should the rejigged Quiet Corners website. This will also be downloadable onto a mobile phone app, enabling people to choose quiet pubs, cafés, restaurants, hotels etc. At last the balance of power should swing back to customers who have had to endure decades of noise.